Three supplier messages built to prevent expensive ambiguity.

EnglishPlease confirm whether the quoted carton dimensions of 42 × 31 × 28 cm are internal or external. Please also confirm whether the stated gross weight of 8.6 kg includes the retail packaging. Do not change the carton specification yet; we are requesting clarification only.

简体中文请确认报价中的纸箱尺寸 42 × 31 × 28 厘米是内尺寸还是外尺寸。另请确认所述毛重 8.6 千克是否包含零售包装。目前请不要更改纸箱规格，我们只是要求澄清。

EnglishWe approve the sample’s shape and logo position. The surface colour is not approved: it appears darker than reference RAL 5012 in the attached daylight photo. Please send one revised colour sample. This message is not approval to begin mass production; production requires a separate written approval.

简体中文我们确认样品的外形和标志位置。表面颜色尚未获批：在所附的日光照片中，其颜色看起来比参考色 RAL 5012 更深。请寄送一个修改后的颜色样品。本消息不代表同意开始批量生产；批量生产需要另行书面批准。

EnglishWe inspected 80 units from cartons 3 and 4 and found 11 units with a loose left hinge. Photos and carton labels are attached. Please confirm whether units from the same production lot remain in your warehouse and provide your proposed containment and replacement plan. We are not assigning a root cause at this stage.

简体中文我们检查了第 3 箱和第 4 箱中的 80 件产品，发现其中 11 件的左侧铰链松动。随附照片和纸箱标签。请确认贵司仓库中是否还有同一生产批次的产品，并提供拟采取的隔离及补货方案。现阶段我们暂不判定问题根本原因。